Protocol in Patient Discussions – Poor Practice

In this experience the viewer observes from the patient’s perspective, a relative is sat at the bedside having requested to see a doctor some time before regarding her father’s condition. This scenario can be used to support learning and reflection about difficult conversations with relatives who may be upset, anxious or angry. It offers the opportunity to reflect on the actions of the healthcare professional challenged by this situation and how they might adversely influence the outcome for relative and patient.

Did you know? VR training is proven to increase learning and retention by up to 75 percent.

Summary

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How to add bullet points

3 mins 15 secs

How to add bullet points is an excellent video in a series of three. Our first video allows you to grasp the basics.

Learning Outcomes

  • Increase your confidence in preparing for sensitive conversations.
  • Learn to identify and respond to family anxieties.
  • Consider and reflect on your reactions.
  • Recognise and adapt to changing care needs.
  • Evaluate your learning and define areas for further development.

“Flix are dynamic, creative, responsive, organised – and have given METRO a competitive edge at a crucial time”.

Dr Greg Ussher, CEO Metro Charity, Chair South East London Primary Care Joint Committee
“The end product made me cry – because it captured so beautifully the messages we wished to impart. Just beautiful in a pure and transparent way”.
Dawn Chaplin, Head of End of Life and Bereavement at UHB NHS

“The scenario’s are clinically credible and many identify directly with the interactions. Clear demonstration of skills help learners link theory to practice and increase the transfer of knowledge and expertise”.

Elaine Bramhall, Senior Trainer - Maguire Communication Skills Unit

Location

Royal Trinity Hospice

Royal Trinity Hospice is the oldest hospice in the United Kingdom, founded in 1891 by a member of the Hoare banking family. It is located in Clapham Common, London, England, and provides specialist palliative care

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