Challenging Behaviour – Angry Relative

In this experience the viewer is in the role of the healthcare professional. This scenario features an angry relative approaching a healthcare professional. He is angry that he wasn’t told sooner that his Mum’s health had deteriorated and that he wasn’t able to be there when she died. This scenario can be used to support learning and reflection on managing relatives expectations, making and communicating difficult decisions, and ethical issues around resource allocation. 

Did you know? VR training is proven to increase learning and retention by up to 75 percent.

Summary

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How to add bullet points

3 mins 15 secs

How to add bullet points is an excellent video in a series of three. Our first video allows you to grasp the basics.

Learning Outcomes

  • Increase your confidence in preparing for sensitive conversations.
  • Learn to identify and respond to family anxieties.
  • Consider and reflect on your reactions.
  • What actions might be taken after the conversation for a more positive outcome.
  • Evaluate your learning and define areas for further development.

“Flix are dynamic, creative, responsive, organised – and have given METRO a competitive edge at a crucial time”.

Dr Greg Ussher, CEO Metro Charity, Chair South East London Primary Care Joint Committee
“The end product made me cry – because it captured so beautifully the messages we wished to impart. Just beautiful in a pure and transparent way”.
Dawn Chaplin, Head of End of Life and Bereavement at UHB NHS

“The scenario’s are clinically credible and many identify directly with the interactions. Clear demonstration of skills help learners link theory to practice and increase the transfer of knowledge and expertise”.

Elaine Bramhall, Senior Trainer - Maguire Communication Skills Unit

Location

Royal Trinity Hospice

Royal Trinity Hospice is the oldest hospice in the United Kingdom, founded in 1891 by a member of the Hoare banking family. It is located in Clapham Common, London, England, and provides specialist palliative care

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